Mike Arrington of TechCrunch has a blog post entitled Facebook Users Revolt, Facebook Replies where he writes

There has been an overwhelmingly negative public response to Facebook’s launch of two new products yesterday. The products, called News Feed and Mini Feed, allow users to get a quick view of what their friends are up to, including relationship changes, groups joined, pictures uploaded, etc., in a streaming news format. Many tens of thousands of Facebook users are not happy with the changes. Frank Gruber notes that a Facebook group has been formed called “Students Against Facebook News Feed”. A commenter in our previous post said the group was closing in on 100,000 members as of 9:33 PM PST, less than a day after the new features were launched. There are rumors of hundreds of other Facebook groups calling for a removal of the new features.

A site calling to boycott Facebook on September 12 has also been put up, as well as a petition to have the features removed. Other sites are popping up as well. There seems to be no counterbalancing group or groups in favor of the changes.

Facebook founder and CEO Mark Zuckerberg has responded personally, saying “Calm down. Breathe. We hear you.” and “We didn’t take away any privacy options.”

I gave the new features a thumbs up yesterday and stick by my review. No new information is being made available about users. Facebook privacy settings remain in their previous state, meaning you can have your information available throughout the network or just among your closest friends. Don’t want a particular piece of information to be syndicated out even to them? Remove any single piece of data by simply clicking the “x” button next to it and it will not appear in the news feed.

If this feature had been part Facebook since the beginning, their users would be screaming if Facebook tried to remove it. It’s a powerful way to quickly get lots of information about people you care about, with easy settings to remove that information for privacy reasons. No one can see anything that they couldn’t see yesterday. It’s just being distributed more efficiently.

I agree that the main problem with the feature is that it is “new” as opposed to any privacy implications. We’ve faced similar problems when designing some of the features of http://spaces.live.com and my advice to the Facebook team would be that it may be better to allow people to opt out of being in feeds than to argue with users about whether it is a privacy violation or not.

That’s a battle that they are not likely to win. Better to be seen as respecting your users wishes as opposed to being paternalistic overlords who think they know what's best for them. Don't make the same mistake Friendster made with fakesters.


 

Wednesday, September 6, 2006 7:34:56 PM (GMT Daylight Time, UTC+01:00)
I'd like to see Facebook stick with it. There seems to be a lot of hysteria in the situation, and I hope the FB management team don't cave in.
Wednesday, September 6, 2006 10:42:25 PM (GMT Daylight Time, UTC+01:00)
Here is a live counter of the number of people who have joined the "Students against Facebook News Feed" group on Facebook..... 300,000 and climbing

http://digg.com/tech_news/Facebook_Stalker_City_Includes_LIVE_Counter
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