February 25, 2007
@ 04:37 PM

Twice this week, I've been impressed by how some rant I made in my blog turned into an implemented feature in Web software that hundreds of thousands of people use. The first incident comes from my blog post Why Feedburner Doesn't Count Outlook 2007 Subscribers where I wrote about the fact that FeedBurner doesn't track subscribers to my feed who're using Outlook 2007 because it uses the same user agent string as Internet Explorer 7. Thus I was pleasantly surprised when I logged into FeedBurner and saw the following

It seems that while I was on vacation the folks at FeedBurner decided to implement a solution to the problem I pointed out even though it isn't their fault. Nice.

The second incident comes in response to my post MSN SoapBox in Public Beta where I mentioned that neither Google Reader nor Bloglines would display videos from MSN Soapbox embedded in a blog post. Yesterday Mihai Parparita who works on Google Reader let me know that they added support for that while I was on vacation. That means if you are reading this in Google Reader you should see a video on the next line

Thanks to the Google Reader team for implementing this so quickly.


Sunday, February 25, 2007 11:19:56 PM (GMT Standard Time, UTC+00:00)
I only wish MS is as fast as its competitors in responding to the feedbacks from its users.
Sunday, February 25, 2007 11:58:31 PM (GMT Standard Time, UTC+00:00)
I'm not using Google Reader yet I see the video. Am I doing something wrong? Please advise.
T Orlando
Monday, February 26, 2007 2:40:03 PM (GMT Standard Time, UTC+00:00)
I wish MS did the same when we complain about lack of support for Mozilla or Apple.

See how good it is to work for the customers not to piss them off?

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