One of the challenging things about working on large scale services that lots of people use every day is that they get attached to their experience with the site and enjoy the familiarity. A consequence of this is that there is a large population of users for whom any change whether good or bad is met with resistance. 

One of the things that you end up learning when building a product is that if you’re afraid that a lot of people may complain about the changes you’ve made to the product they use every day then you’ll end up never making any changes.

Note Now Playing: 50 Cent - It Is What It Is Note


Thursday, July 29, 2010 6:19:34 PM (GMT Daylight Time, UTC+01:00)
Well, I'm loving it - to the point that I often use the "web" version rather than opening up the Outlook (with the connector) which I always used to do. It's very neat.
Friday, July 30, 2010 9:30:05 AM (GMT Daylight Time, UTC+01:00)
Dare I've been waiting for a while now for the roll-out to get to me. What's up with that? Kudos to your team though.
Sunday, August 1, 2010 2:49:56 AM (GMT Daylight Time, UTC+01:00)
Thank You Very Nice Post
Monday, August 2, 2010 9:32:07 PM (GMT Daylight Time, UTC+01:00)
thanks for the info it will surely can help me a lot

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